{"id":127,"date":"2026-05-05T06:37:01","date_gmt":"2026-05-05T06:37:01","guid":{"rendered":"https:\/\/floralwhite-raven-794577.hostingersite.com\/?page_id=127"},"modified":"2026-05-05T08:11:13","modified_gmt":"2026-05-05T08:11:13","slug":"politica-de-tratamiento-de-datos-2","status":"publish","type":"page","link":"https:\/\/kmviajes.com.co\/en\/politica-de-tratamiento-de-datos-2\/","title":{"rendered":"Data Processing Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>1. IDENTIFICACI\u00d3N DEL RESPONSABLE DEL TRATAMIENTO<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La sociedad <strong>KM VIAJES GROUP SAS<\/strong>, identificada con NIT 902047985-4, con domicilio en la ciudad de Jamund\u00ed \u2013 Valle del Cauca, ser\u00e1 la responsable del tratamiento de los datos personales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Datos de contacto:<\/strong><br>Direcci\u00f3n: Cra 17 # 3C &#8211; 04 Ap 403 To 5 Conj. Los Naranjos Mz 2<br>Tel\u00e9fono: 300 960 6751<br>Correo electr\u00f3nico: <a href=\"mailto:administrativo@kmviajes.com.co\">administrativo@kmviajes.com.co<\/a><br>P\u00e1gina web: <a href=\"https:\/\/kmviajes.com.co\/en\/\">www.kmviajes.com.co<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. MARCO LEGAL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La presente pol\u00edtica se desarrolla en cumplimiento de lo dispuesto en:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ley 1581 de 2012<\/li>\n\n\n\n<li>Decreto 1377 de 2013<\/li>\n\n\n\n<li>Decreto 1074 de 2015<\/li>\n\n\n\n<li>Dem\u00e1s normas concordantes sobre protecci\u00f3n de datos personales en Colombia<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. DEFINICIONES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para efectos de esta pol\u00edtica, se tendr\u00e1n en cuenta las siguientes definiciones:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dato personal:<\/strong> Cualquier informaci\u00f3n vinculada o que pueda asociarse a una persona natural.<\/li>\n\n\n\n<li><strong>Titular:<\/strong> Persona natural cuyos datos personales son objeto de tratamiento.<\/li>\n\n\n\n<li><strong>Tratamiento:<\/strong> Recolecci\u00f3n, almacenamiento, uso, circulaci\u00f3n o supresi\u00f3n de datos.<\/li>\n\n\n\n<li><strong>Autorizaci\u00f3n:<\/strong> Consentimiento previo, expreso e informado del titular.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. FINALIDAD DEL TRATAMIENTO DE LOS DATOS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los datos personales recolectados por KM VIAJES ser\u00e1n utilizados para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gesti\u00f3n de reservas de tiquetes a\u00e9reos, hoteles, tours y servicios tur\u00edsticos<\/li>\n\n\n\n<li>Procesamiento de pagos y facturaci\u00f3n electr\u00f3nica<\/li>\n\n\n\n<li>Gesti\u00f3n de asistencia m\u00e9dica y seguros de viaje<\/li>\n\n\n\n<li>Tr\u00e1mites migratorios, visas y documentaci\u00f3n<\/li>\n\n\n\n<li>Atenci\u00f3n al cliente y soporte<\/li>\n\n\n\n<li>Env\u00edo de informaci\u00f3n comercial, promociones y ofertas<\/li>\n\n\n\n<li>Cumplimiento de obligaciones legales y contractuales<\/li>\n\n\n\n<li>Verificaci\u00f3n de identidad y prevenci\u00f3n de fraude<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. DATOS RECOLECTADOS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES podr\u00e1 recolectar, entre otros, los siguientes datos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombre completo<\/li>\n\n\n\n<li>N\u00famero de identificaci\u00f3n<\/li>\n\n\n\n<li>Fecha de nacimiento<\/li>\n\n\n\n<li>Nacionalidad<\/li>\n\n\n\n<li>Direcci\u00f3n<\/li>\n\n\n\n<li>Tel\u00e9fono y correo electr\u00f3nico<\/li>\n\n\n\n<li>Informaci\u00f3n de pago<\/li>\n\n\n\n<li>Informaci\u00f3n de viaje (itinerarios, destinos, preferencias)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. DERECHOS DE LOS TITULARES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El titular de los datos personales tiene derecho a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conocer, actualizar y rectificar sus datos<\/li>\n\n\n\n<li>Solicitar prueba de la autorizaci\u00f3n<\/li>\n\n\n\n<li>Ser informado sobre el uso de sus datos<\/li>\n\n\n\n<li>Presentar quejas ante la Superintendencia de Industria y Comercio<\/li>\n\n\n\n<li>Revocar la autorizaci\u00f3n y\/o solicitar la supresi\u00f3n del dato<\/li>\n\n\n\n<li>Acceder de forma gratuita a sus datos personales<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. AUTORIZACI\u00d3N DEL TITULAR<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES solicitar\u00e1 la autorizaci\u00f3n previa, expresa e informada del titular para el tratamiento de sus datos personales, la cual podr\u00e1 obtenerse por medios f\u00edsicos, electr\u00f3nicos o digitales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. MEDIDAS DE SEGURIDAD<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES adopta las medidas t\u00e9cnicas, humanas y administrativas necesarias para proteger los datos personales, evitando su adulteraci\u00f3n, p\u00e9rdida, consulta, uso o acceso no autorizado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. PROCEDIMIENTO PARA CONSULTAS Y RECLAMOS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los titulares podr\u00e1n ejercer sus derechos mediante solicitud enviada al correo:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <a href=\"mailto:administrativo@kmviajes.com.co\">administrativo@kmviajes.com.co<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Consultas:<\/strong> Se atender\u00e1n en un t\u00e9rmino m\u00e1ximo de diez (10) d\u00edas h\u00e1biles.<br><strong>Reclamos:<\/strong> Se atender\u00e1n en un t\u00e9rmino m\u00e1ximo de quince (15) d\u00edas h\u00e1biles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. VIGENCIA DE LA POL\u00cdTICA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La presente pol\u00edtica rige a partir de su publicaci\u00f3n y estar\u00e1 vigente mientras KM VIAJES realice el tratamiento de datos personales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. MODIFICACIONES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES se reserva el derecho de modificar esta pol\u00edtica en cualquier momento. Los cambios ser\u00e1n informados a trav\u00e9s de la p\u00e1gina web.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. AVISO LEGAL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS rechaza la explotaci\u00f3n, la pornograf\u00eda y el turismo sexual con ni\u00f1as, ni\u00f1os y adolescentes, en cumplimiento de la normativa vigente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>1. IDENTIFICACI\u00d3N DEL RESPONSABLE DEL TRATAMIENTO La sociedad KM VIAJES GROUP SAS, identificada con NIT 902047985-4, con domicilio en la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-127","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/127","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/comments?post=127"}],"version-history":[{"count":2,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/127\/revisions"}],"predecessor-version":[{"id":223,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/127\/revisions\/223"}],"wp:attachment":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/media?parent=127"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}