{"id":129,"date":"2026-05-05T06:38:44","date_gmt":"2026-05-05T06:38:44","guid":{"rendered":"https:\/\/floralwhite-raven-794577.hostingersite.com\/?page_id=129"},"modified":"2026-05-05T06:38:45","modified_gmt":"2026-05-05T06:38:45","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/kmviajes.com.co\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>1. IDENTIFICACI\u00d3N DEL RESPONSABLE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La presente Pol\u00edtica de Privacidad corresponde a la empresa <strong>KM VIAJES GROUP SAS<\/strong>, identificada con NIT 902047985-4, con domicilio en Jamund\u00ed \u2013 Valle del Cauca, Colombia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Datos de contacto:<\/strong><br>Direcci\u00f3n: Cra 17 # 3C &#8211; 04 Ap 403 To 5 Conj. Los Naranjos Mz 2<br>Tel\u00e9fono: 300 960 6751<br>Correo electr\u00f3nico: <a href=\"mailto:administrativo@kmviajes.com.co\">administrativo@kmviajes.com.co<\/a><br>P\u00e1gina web: <a href=\"https:\/\/kmviajes.com.co\/en\/\">www.kmviajes.com.co<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. OBJETIVO DE LA POL\u00cdTICA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esta pol\u00edtica tiene como finalidad informar a los usuarios sobre c\u00f3mo KM VIAJES recopila, utiliza, protege y trata la informaci\u00f3n personal que es suministrada a trav\u00e9s de su sitio web, redes sociales, WhatsApp, correo electr\u00f3nico y dem\u00e1s canales de atenci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. INFORMACI\u00d3N QUE RECOPILAMOS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES podr\u00e1 recopilar la siguiente informaci\u00f3n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Datos personales: nombre, identificaci\u00f3n, fecha de nacimiento, nacionalidad<\/li>\n\n\n\n<li>Datos de contacto: correo electr\u00f3nico, n\u00famero telef\u00f3nico, direcci\u00f3n<\/li>\n\n\n\n<li>Informaci\u00f3n de viaje: destinos, fechas, preferencias<\/li>\n\n\n\n<li>Informaci\u00f3n financiera: datos necesarios para pagos y facturaci\u00f3n<\/li>\n\n\n\n<li>Datos de navegaci\u00f3n: direcci\u00f3n IP, tipo de dispositivo, cookies y comportamiento en la web<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. USO DE LA INFORMACI\u00d3N<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La informaci\u00f3n recopilada ser\u00e1 utilizada para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gestionar reservas y servicios tur\u00edsticos<\/li>\n\n\n\n<li>Procesar pagos y emitir facturaci\u00f3n electr\u00f3nica<\/li>\n\n\n\n<li>Brindar asesor\u00eda personalizada en viajes<\/li>\n\n\n\n<li>Enviar confirmaciones, recordatorios y notificaciones<\/li>\n\n\n\n<li>Ofrecer promociones, campa\u00f1as y novedades<\/li>\n\n\n\n<li>Mejorar la experiencia del usuario en la web<\/li>\n\n\n\n<li>Cumplir obligaciones legales y contractuales<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. USO DE COOKIES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El sitio web de KM VIAJES puede utilizar cookies para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recordar preferencias del usuario<\/li>\n\n\n\n<li>Analizar el tr\u00e1fico web<\/li>\n\n\n\n<li>Mejorar los servicios ofrecidos<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">El usuario puede aceptar o rechazar el uso de cookies desde su navegador.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. PROTECCI\u00d3N DE LA INFORMACI\u00d3N<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES implementa medidas de seguridad t\u00e9cnicas, humanas y administrativas para proteger la informaci\u00f3n personal, evitando accesos no autorizados, p\u00e9rdida o alteraci\u00f3n de los datos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. COMPARTICI\u00d3N DE LA INFORMACI\u00d3N<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES podr\u00e1 compartir informaci\u00f3n personal con:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aerol\u00edneas, hoteles, operadores tur\u00edsticos<\/li>\n\n\n\n<li>Plataformas de pago y facturaci\u00f3n<\/li>\n\n\n\n<li>Autoridades competentes cuando sea requerido por ley<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En todos los casos se garantiza el cumplimiento de la normativa de protecci\u00f3n de datos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. DERECHOS DEL USUARIO<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El usuario podr\u00e1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conocer, actualizar y rectificar sus datos<\/li>\n\n\n\n<li>Solicitar la eliminaci\u00f3n de sus datos<\/li>\n\n\n\n<li>Revocar la autorizaci\u00f3n otorgada<\/li>\n\n\n\n<li>Presentar quejas ante la Superintendencia de Industria y Comercio<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Las solicitudes pueden enviarse al correo: <a href=\"mailto:administrativo@kmviajes.com.co\">administrativo@kmviajes.com.co<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. ENLACES A TERCEROS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El sitio web puede contener enlaces a sitios de terceros. KM VIAJES no se hace responsable por las pol\u00edticas de privacidad o el contenido de dichos sitios.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. CAMBIOS EN LA POL\u00cdTICA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES podr\u00e1 actualizar esta pol\u00edtica en cualquier momento. Los cambios ser\u00e1n publicados en la p\u00e1gina web.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. VIGENCIA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esta pol\u00edtica entra en vigor a partir de su publicaci\u00f3n y se mantendr\u00e1 vigente mientras se realicen actividades de tratamiento de datos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. AVISO LEGAL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS rechaza la explotaci\u00f3n, la pornograf\u00eda y el turismo sexual con ni\u00f1as, ni\u00f1os y adolescentes, en cumplimiento de la normativa vigente.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. IDENTIFICACI\u00d3N DEL RESPONSABLE La presente Pol\u00edtica de Privacidad corresponde a la empresa KM VIAJES GROUP SAS, identificada con NIT [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-129","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":1,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/129\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/129\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/media?parent=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}