{"id":139,"date":"2026-05-05T06:46:14","date_gmt":"2026-05-05T06:46:14","guid":{"rendered":"https:\/\/floralwhite-raven-794577.hostingersite.com\/?page_id=139"},"modified":"2026-05-05T06:46:14","modified_gmt":"2026-05-05T06:46:14","slug":"codigo-de-conducta","status":"publish","type":"page","link":"https:\/\/kmviajes.com.co\/en\/codigo-de-conducta\/","title":{"rendered":"Code of Conduct"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>1. OBJETIVO<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El presente C\u00f3digo de Conducta establece los principios, valores y normas que rigen el comportamiento de los colaboradores, directivos, proveedores, aliados y clientes de KM VIAJES GROUP SAS, promoviendo una cultura organizacional \u00e9tica, responsable y transparente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. ALCANCE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Este c\u00f3digo aplica a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Empleados y colaboradores<\/li>\n\n\n\n<li>Directivos<\/li>\n\n\n\n<li>Proveedores y aliados comerciales<\/li>\n\n\n\n<li>Clientes y usuarios de los servicios<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. PRINCIPIOS \u00c9TICOS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS se rige por los siguientes principios:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Integridad:<\/strong> Actuar con honestidad y transparencia en todas las actividades<\/li>\n\n\n\n<li><strong>Responsabilidad:<\/strong> Cumplir con los compromisos adquiridos<\/li>\n\n\n\n<li><strong>Respeto:<\/strong> Promover relaciones basadas en el respeto mutuo<\/li>\n\n\n\n<li><strong>Legalidad:<\/strong> Cumplir con las leyes y normativas vigentes<\/li>\n\n\n\n<li><strong>Confidencialidad:<\/strong> Proteger la informaci\u00f3n de clientes y la empresa<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. CONDUCTA DE LOS COLABORADORES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los colaboradores de KM VIAJES GROUP SAS deber\u00e1n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Brindar informaci\u00f3n veraz, clara y oportuna<\/li>\n\n\n\n<li>Actuar con profesionalismo en la atenci\u00f3n al cliente<\/li>\n\n\n\n<li>Proteger los datos personales y la informaci\u00f3n confidencial<\/li>\n\n\n\n<li>Evitar conflictos de inter\u00e9s<\/li>\n\n\n\n<li>Cumplir las pol\u00edticas internas de la empresa<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. RELACI\u00d3N CON LOS CLIENTES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS se compromete a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ofrecer servicios con calidad y transparencia<\/li>\n\n\n\n<li>Informar claramente condiciones, restricciones y pol\u00edticas<\/li>\n\n\n\n<li>No inducir a error o enga\u00f1o en la oferta de servicios<\/li>\n\n\n\n<li>Atender quejas y reclamos de manera oportuna<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. RELACI\u00d3N CON PROVEEDORES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La empresa se compromete a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mantener relaciones comerciales justas y transparentes<\/li>\n\n\n\n<li>Seleccionar proveedores que cumplan est\u00e1ndares legales y \u00e9ticos<\/li>\n\n\n\n<li>Promover pr\u00e1cticas de sostenibilidad y responsabilidad social<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. PREVENCI\u00d3N DE LA ESCNNA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS rechaza la explotaci\u00f3n sexual comercial de ni\u00f1as, ni\u00f1os y adolescentes (ESCNNA), conforme a la legislaci\u00f3n colombiana vigente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se compromete a:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No promover ni permitir este tipo de conductas<\/li>\n\n\n\n<li>Sensibilizar a colaboradores y clientes<\/li>\n\n\n\n<li>Denunciar cualquier situaci\u00f3n sospechosa ante las autoridades<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. RESPETO POR EL MEDIO AMBIENTE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La empresa promueve pr\u00e1cticas sostenibles:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uso responsable de recursos<\/li>\n\n\n\n<li>Reducci\u00f3n de impactos ambientales<\/li>\n\n\n\n<li>Promoci\u00f3n de turismo responsable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. CONFLICTOS DE INTER\u00c9S<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los colaboradores deber\u00e1n:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Evitar situaciones que comprometan la imparcialidad<\/li>\n\n\n\n<li>Informar cualquier posible conflicto de inter\u00e9s<\/li>\n\n\n\n<li>No utilizar su posici\u00f3n para beneficio personal<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. USO DE LA INFORMACI\u00d3N<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toda la informaci\u00f3n de clientes, proveedores y la empresa:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Es confidencial<\/li>\n\n\n\n<li>No debe ser divulgada sin autorizaci\u00f3n<\/li>\n\n\n\n<li>Debe ser utilizada \u00fanicamente para fines laborales<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. CUMPLIMIENTO Y SANCIONES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El incumplimiento de este C\u00f3digo de Conducta podr\u00e1 generar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medidas disciplinarias internas<\/li>\n\n\n\n<li>Terminaci\u00f3n de relaciones contractuales<\/li>\n\n\n\n<li>Acciones legales, si aplica<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>12. MEJORA CONTINUA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS se compromete a revisar y actualizar peri\u00f3dicamente este c\u00f3digo para garantizar su efectividad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>13. VIGENCIA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El presente C\u00f3digo de Conducta entra en vigor a partir de su publicaci\u00f3n y es de obligatorio cumplimiento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>14. AVISO LEGAL<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">KM VIAJES GROUP SAS rechaza la explotaci\u00f3n, la pornograf\u00eda y el turismo sexual con ni\u00f1as, ni\u00f1os y adolescentes.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. OBJETIVO El presente C\u00f3digo de Conducta establece los principios, valores y normas que rigen el comportamiento de los colaboradores, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-139","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/comments?post=139"}],"version-history":[{"count":1,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/139\/revisions"}],"predecessor-version":[{"id":140,"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/pages\/139\/revisions\/140"}],"wp:attachment":[{"href":"https:\/\/kmviajes.com.co\/en\/wp-json\/wp\/v2\/media?parent=139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}